Questions 11-20

Choose the correct letter, A, B, or C.

11. How much should visitors tip taxi drivers on the island?

A. as much as they feel right B. no tip at all C. 10% tip

12. What is mentioned about the medical service on the island?

A. It will be charged. B. Visitors should contact their insurance company. C. Visitors have to find the hotel doctor.

13. The tour guide says the tap water

A. contains no mineral. B. is unsafe. C. has an unusual taste.

14. What point is made about bottled water?

A. It is expensive. B. The bottle is not always sealed. C. It isn’t sold everywhere.

15. What feature is mentioned about the bus on the island?

A. frequent B. not punctual C. not comfortable

16. How can visitors know the destination of the bus on the island?

A. find it in front of the bus B. check it with the driver C. find it at the bus stop

17. What does the tour guide advise visitors to do before renting a car?

A. find a taxi company B. go to the hotel reception C. compare the price in advance

18. When they rent a car, it’s important for visitors to know

A. the mileage is limited. B. what is included in the price. C. fuel is included in the price.

19. How can visitors find a taxi easily?

A. call the taxi company B. look for a taxi in advance C. stop a taxi on the street

20. What is suggested by the tour guide about the taxi fee?

A. make sure no extra money is asked B. check what is included in the fee C. agree the price with the driver in advance

Questions 21-24

Choose the correct letter, A, B, or C.

21. What is the topic of the research?

A. the effect of music on consumers B. the effect of music on eating C. the effect of music on the price of food

22. The research finds out in the restaurant

A. the music is played everywhere. B. the music is played at a uniform volume level. C. the music is played at a certain time.

23. The first few questions in the questionnaire are

A. to understand people’s taste in music. B. to clarify the research aim. C. to disguise the purpose of the survey.

24. The questions in the questionnaire came from

A. a previous study. B. a professional dictionary. C. the student herself.

Questions 25-26

Choose TWO letters, A-E.

Which TWO are the main reasons given for choosing a restaurant?

A. competitors nearby B. environment C. transport facilities D. service E. seat capacity

Questions 27-30

What is people’s attitude toward playing each of the following music in restaurants?

Choose FOUR answers from the box and drag the correct answer to the corresponding question.

* Drag a word and drop it into the blank space.

27. no music 27

28. jazz 28

29. classical music 29

30. pop music 30

Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Life on the International Space Station

Background

-- Station was occupied by international teams of scientists over several months.

-- Research was done on living conditions.

Early impressions

31. The air smelt 31.

-- The temperature was easy to adjust.

32. The food had enough 32.

33. 33 was efficient.

Problems

34. Difficulties with air filters caused lack of 34.

-- It was difficult to keep cabin objects secure.

-- Systems were incompatible.

35. There were problems when mixing 35 because of the preservatives.

36. The 36 available were not always suitable for their purpose.

37. It was difficult to access the 37 for equipment maintenance.

Suggested improvements

38. Systems and equipment should undergo more extensive 38.

39. In language training, astronauts needed practice in understanding the controller’s 39.

40. There should be less emphasis on 40 and more on other issues.