Questions 1-10
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
PRODUCT INCIDENT REPORT
| Example | Product: rice cooker |
| Model Number | 1 |
| Price of the Product | £ 2 |
| Name of the Branch | 3 |
| Problem | 4 |
Questions 5-10
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER’S INFORMATION DETAILS
| Name | Herbert Hewitt |
| Address | 5 |
| Postcode | 6 |
| Method of payment | 7 |
| Card’s Expiry Date | 8 |
| Method of Compensation | 9 |
| Shopping Frequency | 10 |
Questions 11-17
Label the plan of the rock festival site below.
ROCK FESTIVAL SITE PLAN

Options
A. art exhibition
B. band entrance
C. car park
D. craft fair
E. exhibitions’ entrance
F. fringe stage
G. lock-up garages
H. main stage
I. restaurant
- 11. 11
- 12. 12
- 13. 13
- 14. 14
- 15. 15
- 16. 16
- 17. 17
Questions 18-20
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
- To show you are an official visitor, you have to wear the 18 provided.
- Cars blocking paths could prevent access by 19 in an emergency.
- To reclaim items from storage, you must show your 20.
Questions 21-26
Which attitude is associated with the following people during the conversation?
Attitudes
A. amused
B. critical
C. forgetful
D. impatient
E. polite
F. relaxed
G. sympathetic
H. unrealistic
- 21. Cressida’s fellow students 21
- 22. Cressida 22
- 23. Ainsley Webb 23
- 24. Dr Erskine 24
- 25. Professor Jenkins 25
- 26. TV news centre staff 26
Questions 27-30
Choose the correct answer.
27. What was Cressida asked to do at the beginning of her placement?
28. What was fortunate for Cressida?
29. What does Cressida feel she needs to improve?
30. What has given her an idea for her final assignment?
Questions 31-35
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
HISTORY OF WEATHER FORECASTING
Early methods
- Almanacs connected the weather with the positions of different 31 at particular times.
Invention of weather instruments
- A hygrometer showed levels of 32, Nicholas Cusa, 1450.
- Temperature variations were first measured by a thermometer containing 33, Galileo Galilei, 1595.
- A barometer indicated air pressure, Evangelista Torricelli, 1645.
Transmitting weather information
- The use of the 34 allowed information to be passed around the world.
- Daily 35 were produced by the French from 1863.
Questions 36-40
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
- Weather observation stations are found mostly at 36 around the country.
- Satellite images use the colour orange to show 37.
- The satellites give so much detail that meteorologists can distinguish a particular 38.
- Information about the upper atmosphere is sent from instruments attached to a 39.
- Radar is particularly useful for following the movement of 40.