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IELTS Listening

Time: 60 minutes

INSTRUCTIONS TO CANDIDATES
INFORMATION FOR CANDIDATES

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Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

AFTER ACTION REVIEW PROCESS

Background

  • A way of evaluating during a project in order to make improvements
  • Developed by the 31

Benefits

  • Not just for large projects; can also be used after:

    • a staff meeting
    • a 32 incident

  • Develops better team communication because of the emphasis on 33

What is an After Action Review?

It is a meeting that:

  • concentrates on results and the 34 for them
  • encourages participation
  • stresses the need to 35 each other

Things to remember when conducting an After Action Review

  • Use an external facilitator, so stronger team members cannot dominate.
  • To encourage participation, get the group’s thoughts in 36.
  • Remember to use 37 questions.
  • Give any recommendations to other team 38.
  • Make sure you follow up on ideas and provide 39 for employees.
  • Remember to check the 40 often.

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